Plans that scale with your store
Start free, upgrade as you grow. Every plan includes AI search, merchandising controls, and real-time analytics.
USD
INR
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99.9% uptime SLA
Free
Perfect for POCs and development sandboxes. Get started with no cost.
Free forever
8,333 signup credits included
1k searches + 2k docs per month
Community support
Monthly limit: Number of search and user interaction events tracked per month (resets monthly)
Total number of analytics events tracked across all time (lifetime limit, does not reset)
Total 2 months history (lifetime limit, does not reset)
Monthly limit: Number of API requests you can make per month (resets monthly)
Free tier
Total 2 KB per record (lifetime limit, does not reset)
Basic
Ideal for startups and small teams getting started with search.
Billed monthly
30k credits / month
50k records
Monthly limit: Number of search and user interaction events tracked per month (resets monthly)
Total number of analytics events tracked across all time (lifetime limit, does not reset)
Total 3 months history (lifetime limit, does not reset)
Monthly limit: Number of API requests you can make per month (resets monthly)
$0.65 per 1K credits
Total 10 KB per record (lifetime limit, does not reset)
Growth
Built for growing businesses that need more power and scalability.
Billed monthly
120k credits / month
200k records
Monthly limit: Number of search and user interaction events tracked per month (resets monthly)
Total number of analytics events tracked across all time (lifetime limit, does not reset)
Total 6 months history (lifetime limit, does not reset)
Monthly limit: Number of API requests you can make per month (resets monthly)
$0.496 per 1K credits
Total 50 KB per record (lifetime limit, does not reset)
Pro
Advanced features for established businesses with high-volume needs.
Billed monthly
500k credits / month
1M records
Autoscale (no hard cap)
Monthly limit: Number of search and user interaction events tracked per month (resets monthly)
Total number of analytics events tracked across all time (lifetime limit, does not reset)
Total 12 months history (lifetime limit, does not reset)
Monthly limit: Number of API requests you can make per month (resets monthly)
$0.398 per 1K credits
Total 100 KB per record (lifetime limit, does not reset)
Scale
Enterprise-grade performance for mission-critical search at scale.
Billed monthly
1.6M credits / month
Up to 50 stores
Dedicated capacity planning
Monthly limit: Number of search and user interaction events tracked per month (resets monthly)
Total number of analytics events tracked across all time (lifetime limit, does not reset)
Total 24 months history (lifetime limit, does not reset)
Monthly limit: Number of API requests you can make per month (resets monthly)
$0.312 per 1K credits
Total 150 KB per record (lifetime limit, does not reset)
Enterprise
Custom enterprise solution with dedicated infrastructure and support.
Tailored to your needs
Private capacity & VPC / on-prem
Multi-region SDN
Custom SLAs (99.99–99.999%)
Monthly limit: Number of search and user interaction events tracked per month (resets monthly)
Total number of analytics events tracked across all time (lifetime limit, does not reset)
Total 12-36+ months history (lifetime limit, does not reset)
Monthly limit: Number of API requests you can make per month (resets monthly)
Negotiated pricing
Total Negotiated record size (lifetime limit, does not reset)
Local taxes (VAT, GST, etc.) are calculated during checkout. Annual commitments save 17% across every paid plan.
<50ms
Search Latency
500+
Merchants Served
24%
Avg Sales Lift
99.9%
Uptime SLA
Works with your existing stack
Compare plan capabilities
Drill into API limits, analytics retention, and support coverage to choose the plan that matches your roadmap.
Features | Free For POCs & dev sandboxes $0/mo | Basic Starter $19.5/mo | Growth Popular $59.5/mo | Pro For scaling teams $199/mo | Scale High volume $499/mo | Enterprise Custom at scale $0/mo |
|---|---|---|---|---|---|---|
analytics | ||||||
Total Events | 100000 | 500000 | 2000000 | 10000000 | 50000000 | Negotiated |
Analytics History Retention | 2 months | 3 months | 6 months | 12 months | 24 months | 12–36+ months |
Analytics Reports | - | Weekly | Weekly + Monthly | Weekly + Daily | Real-time dashboard + Custom | Custom |
performance | ||||||
Capacity & Throughput | 1–2 rps assured, light burst | 5 rps assured; burst to 10 rps (30s) | 12 rps assured; burst to 24 rps | No hard cap; autoscale to maintain SLO. Capacity bundles available. | No hard cap; dedicated capacity planning & high burst | Private capacity, multi-region SDN, VPC / on-prem |
usage | ||||||
Credits per Month | 8333 | 30000 | 120000 | 500000 | 1600000 | Negotiated |
pricing | ||||||
Effective Price per 1K Credits | - | $0.65 | $0.50 | $0.40 | $0.31 | Negotiated |
limits | ||||||
Max Record Size | 2 KB | 10 KB | 50 KB | 100 KB | 150 KB | 200 KB |
Records Allowed | 2000 | 50000 | 200000 | 1000000 | 5000000 | Billions+ |
Active Stores | 1 | 1 | 3 | 10 | 50 | Negotiated |
features | ||||||
Search Rules | 25 | 500 | 2500 | 10000 | 25000 | Unlimited |
Synonym Management | 50 | 1000 | 5000 | 25000 | 50000 | Unlimited |
support | ||||||
Customer Support | Community | Email + Community | Priority Email + Community | Priority Email + Live Chat | 24/7 Support + Dedicated CSM | Dedicated TAM/SA, custom SLAs |
Get started | ||||||
All plans include: SSL encryption, 99.9% uptime SLA, and GDPR-compliant data handling. | ||||||
How credits are used
How credits work
1 credit per Search request
1 credit per Query Suggestion request
1 credit per Filter API request
Indexing (add/update) FREE
Deletes FREE
Analytics ingestion free up to plan cap
1 credit per 1,000 events after cap
On-demand top-up packs
20,000
Credits
$12.00
$0.60 per 1k
100,000
Credits
$50.00
$0.50 per 1k
500,000
Credits
$225.00
$0.45 per 1k
2,000,000
Credits
$540.00
$0.27 per 1k
Local taxes (VAT, GST, etc.) calculated at checkout.
Frequently asked questions
Everything you need to know about pricing, billing, and getting started.
Do you support monthly and annual billing?
Do you support monthly and annual billing?
Yes. Choose monthly for maximum flexibility or annual to unlock additional savings. You can switch between billing frequencies directly from your dashboard.
Can I upgrade or downgrade plans at any time?
Can I upgrade or downgrade plans at any time?
Absolutely. Switch plans whenever your traffic, catalogue, or team requirements change. Billing adjustments are prorated automatically, so you only pay for what you use.
What happens if I exceed my included credits?
What happens if I exceed my included credits?
We notify you well before you reach your limit. You can purchase top-up packs instantly from your dashboard or talk to us about moving to a higher tier.
Is there a limit to how many stores I can connect?
Is there a limit to how many stores I can connect?
Each plan includes a recommended number of stores. If you need more, connect with our team. We routinely support multi-store, multi-region rollouts.
How long does migration take?
How long does migration take?
Most merchants go live within a day. Our SDKs and pre-built integrations for Shopify, WooCommerce, and BigCommerce make setup straightforward. Enterprise customers get dedicated onboarding support.
Is there a refund policy?
Is there a refund policy?
We offer prorated refunds if you downgrade mid-cycle. Since we have a generous free tier and no long-term lock-in, you can always test before committing.
How does onboarding work for larger teams?
How does onboarding work for larger teams?
Growth, Pro, Scale, and Enterprise tiers include dedicated onboarding assistance. Enterprise customers additionally receive solution architecture guidance and custom success plans.
Do you offer discounts for startups or nonprofits?
Do you offer discounts for startups or nonprofits?
We evaluate startup and nonprofit requests on a case-by-case basis. Reach out to our team through the demo request page and let us know about your organization.
Still have questions?
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